General terms and Conditions of sale
Art. 1 - General Provisions
1. The user navigating in this area accesses teodoramilano.com, accessible
through the url: https://www.teodoramilano.com
Navigation and ansmission of a purchase order on the site involves acceptance of the Conditions and Policies for Data Protection adopted by the site itself indicated therein.
2. These Conditions of Sale apply to the sale of products with exclusive reference to purchases made on the site in accordance with the provisions of Part III, Title III, Chapter I, Consumer Code (Legislative Decree no. 206/05 amended by Legislative Decree no. 21/14 and Legislative Decree no. 70/03) by
Teodora.Milano
Via G. Gherardini 6, 20145 Milano
3. The user is required, before accessing the products provided by the site, to read these General Conditions of Sale which are generally and unequivocally accepted at the time of purchase.
4. The user is invited to download and print a copy of the purchase form and these General Conditions of Sale, the terms of which www.teodoramilano.com reserves the right to unilaterally and unequivocally modify.
Reserves the right to modify them unilaterally and without notice.
Art. 2 - Object
1. These General Conditions of Sale govern the offer, transmission and acceptance of purchase orders.
Acceptance of purchase orders for products on www.teodoramilano.com and do not
govern, however, the provision of services or sale of products by parties other than the seller who are present on the same site through links, banners or other hypertext links.
2. Before forwarding orders and buying products and services from different subjects,
we suggest to verify their conditions of sale.
Art. 3 - Conclusion of the contract
1. In order to conclude the purchase contract, it will be necessary to fill in the form in electronic format and send it following the relative instructions.
2. It contains a reference to the General Conditions of Sale, images of each product and its price, the means of payment that can be used, the mode of delivery of the products purchased and the related shipping and delivery costs, a reference to the conditions for exercising the right of withdrawal, how and when to return the products purchased.
3. Before concluding the contract, you will be asked to confirm that you have read the General Conditions of Sale including the Information on the right of withdrawal and the processing of personal data.
4. The contract is concluded when the seller receives the form filled in by the user, after verifying the correctness of the data contained therein.
5. The user will be obliged to pay the price from the moment the online order procedure is completed. This will be done by clicking on the "Confirm Purchase" button at the end of the guided procedure.
6. Once the contract has been concluded, the seller will take charge of the order for its execution.
Art. 4 - Registered Users
1. In completing the registration procedures, the user is obliged to follow the
indications on the site and to provide their personal information correctly and truthfully.
2. Once registered, the user will receive a confirmation email in the email provided by him. The confirmation must be communicated within 48 hours.
After this period, in default of confirmation, www.teodoramilano.com will be
released from any commitment to the user.
3. The confirmation will exempt in any case www.teodoramilano.com from any liability regarding the data provided by the user. The user is obliged to promptly inform www.teodoramilano.com of any change in their data at any time communicated.
4. If then the user communicates inaccurate or incomplete data or even in the event that there is a dispute by the parties concerned about the payments made, www.teodoramilano.com will have the right not to activate or suspend the service until the remediation of failures.
5. On the occasion of the first request for activation of a profile by the user, www.teodoramilano.com will give the same user name and password. The latter recognizes that these identifiers are the system of validation of user access to the Services and the only system capable of identifying the user that the acts performed through this access will be attributed to him and will be binding on him.
6. The user undertakes to maintain the secrecy of his access data and to
keep them with due care and diligence and not to transfer them even temporarily to third parties.
Art. 5 - Availability of products
1. Product availability refers to actual availability at the time the user places the order. This availability must in any case be considered purely indicative because, due to the simultaneous presence on the site of multiple users, the products could be sold to other customers before the order is confirmed.
2. Even after sending the order confirmation e-mail, there may be cases of partial or total unavailability of the goods. In this case, the order will be automatically corrected with the elimination of the unavailable product and the user will be immediately informed by e-mail.
3. If the user requests the cancellation of the order, by terminating the contract,
www.teodoramilano.com will refund the amount paid within 28 days from
moment in which www.teodoramilano.com became aware of the decision of
the buyer to terminate the contract.
Art. 6 - Products offered
1. www.teodoramilano.com sells furnishing accessories (appliances, plates, cutlery, pots, candles, lamps, room fragrances, etc.)
2. The offer is detailed on our website at the link:
https://www.teodoramilano.com/pages/shop
Art. 7 - Methods of payment and prices
1. The price of the products will be that indicated from time to time on the site, except where there is an obvious error.
2. In the event of an error www.teodoramilano.com will notify the buyer as soon as possible allowing the confirmation of the order at the right amount or cancellation. In any case, www.teodoramilano.com will not be obliged to supply what is sold at the lower price incorrectly indicated.
3. The prices of the site include VAT and do not include shipping costs. Prices are subject to change at any time. The changes do not affect orders for which an order confirmation has already been sent.
4. Once the desired products have been selected, they will be added to the cart. It will be sufficient to follow the instructions for the purchase, entering or verifying the information requested in each step of the process. Order details can be changed before payment.
5. Payment can be made by:
Art. 8 - Delivery
1. www.teodoramilano.com carries out shipments throughout the Italian territory, excluding state of Vatican City and the Republic of San Marino.
2. www.teodoramilano.com will only make deliveries to the home
of the user, provided at the time of purchase.
3. Delivery is generally made within 2-4 working days, or, if no delivery date is specified, within the estimated deadline at the time of selecting the delivery method and, in any case, within the maximum term of thirty days. from the date of confirmation.
4. If delivery is not possible, the order will be sent to
deposit. In this case, a notice will specify the place where the order is located and the how to agree on a new delivery.
5. If you are unable to be present at the delivery location at the agreed time, we ask you to contact us again to agree on a new delivery date.
6. If the delivery cannot take place for reasons not attributable to us after thirty days from the date on which the order is available for delivery, we will assume that it is intended to terminate the contract.
7. As a result of the termination, the amounts will be returned, including the costs of delivery with the exclusion of any additional costs deriving from the choice of a delivery method other than the ordinary method offered without undue delay and, in any case, within 28 days from the date of termination of the contract. The transport resulting from the termination of the contract may have additional costs that will be borne by the buyer.
8. Shipping costs are to be paid by the buyer and are highlighted
explicitly at the time of placing the order.
Art. 9 - Passing of risk
1. The risks relating to the products will pass to the purchaser starting from
time of delivery. The ownership of the products is considered acquired as soon as the full payment of all amounts due in relation to them, including shipping costs, is received, or at the time of delivery, if this occurs at a later time.
Art. 10 - Warranty and commercial compliance
1. The seller is responsible for any defect in the products offered on the site, therein including the non-conformity of the items with the products ordered, in accordance with the provisions of Italian law.
2. If the buyer has entered into the contract as a consumer that is
any natural person who acts on the site for purposes unrelated to the activity
entrepreneurial or professional event carried out, this guarantee is valid on condition that the defect occurs within 24 months from the date of delivery of the products;
Art. 10 - Warranty and commercial compliance
1. The seller is responsible for any defect in the products offered on the site, therein
including the non-conformity of the items with the products ordered, in accordance with the provisions of Italian law.
2. If the buyer has entered into the contract as a consumer that is
any natural person who acts on the site for purposes unrelated to the activity
entrepreneurial or professional event carried out, this guarantee is valid on condition that the defect occurs within 24 months from the date of delivery of the products; that the buyer presents a formal complaint regarding the defects within a maximum of 2 months from the date on which the defect was recognized by the latter; that the online return form is correctly filled in.
3. In the event of non-compliance, the user who has entered into the contract as a consumer will have the right to obtain the restoration of the conformity of the products free of charge, by repair or replacement, or to obtain an appropriate price reduction or termination of the contract relating to the disputed goods and the consequent refund of the price.
4. All return costs for defective products will be borne by the seller.
Art. 11 - Withdrawal
1. In accordance with the legal provisions in force, the buyer has the right to withdraw from the purchase without any penalty and without specifying the reason, within the term of 14 days pursuant to art. 57 of Legislative Decree 206/2005 starting from the date of receipt of the products.
2. In case of multiple purchases made by the buyer with a single order e
delivered separately, the term of 30 days starts from the date of receipt
of the latest product.
3. The user who intends to exercise the right of withdrawal must communicate it to
www.valbuzziw.it through an explicit declaration, which may be transmitted
by registered letter with return receipt to the address:
Teodora.Milano
Via G. Gherardini 6, 20145 Milano
4. The buyer must exercise the right of withdrawal also by sending any
explicit declaration containing the decision to withdraw from the contract or
alternatively, send the standard withdrawal form, as per Annex I, part B, of Legislative Decree 21/2014, which is not mandatory.
5. The goods must be returned to:
Teodora.Milano
Via G. Gherardini 6, 20145 Milano
6. The goods must be returned intact, in the original packaging, complete in all its parts and complete with the attached tax documentation. Without prejudice to the right to verify compliance with the above, the site will refund the amount of the products subject to withdrawal within a maximum period of 28 days, including any shipping costs.
7. As required by art. 56 paragraph 3 of Legislative Decree 206/2005, amended by Legislative Decree
21/2014, the site may suspend the refund until the goods are received or until the buyer demonstrates that he has returned the goods.
8. The right of withdrawal will not apply in the event that the services and products of
www.teodoramilano.com are included in the categories of art. 59 of Legislative Decree
206/2005.
9. The site will make the refund using the same payment method chosen by the buyer during the purchase. In the case of payment made by bank transfer, and if the user intends to exercise his right of withdrawal, he must provide the bank details: IBAN, SWIFT and BIC necessary for the refund.
Art. 12 - Data processing
1. The buyer's data are processed in accordance with the provisions of
legislation on the protection of personal data, as specified in the appropriate section containing the information pursuant to art. 13 EU Regulation 2016/679 (Privacy Policy).
Art. 13 - Safeguard clause
1. In the event that one of the clauses of these General Conditions of Sale is null for any reason whatsoever, this will in no case compromise the validity and compliance with the other provisions contained in these General Conditions of Sale.
Art. 14 - Contacts
1. Any request for information can be sent by e-mail to the e-mail address info@teodoramilano.com, by telephone to the telephone number +39 333 748 5940
or by post to the following address:
Teodora.Milano
Via G. Gherardini 6, 20145 Milano
Art. 15 - Applicable law and competent court
1. These General Conditions of Sale are governed by Italian law and interpreted on the basis of it, without prejudice to any other mandatory rule
prevailing in the buyer's country of habitual residence. Consequently
the interpretation, execution and termination of the General Conditions of Sale are subject exclusively to Italian law.
2. Any disputes inherent and / or consequent to the same must be resolved exclusively by the Italian judicial authority. In particular, if the user is a Consumer, any disputes must be resolved by the court of the place of domicile or residence of the same according to the applicable law.
These conditions were drawn up on 01/06/2022